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                                  REFUND AND RETURNS POLICY

Items shipped by EMM, including EMM Warehouse, can be returned within 30 days of delivery, with some exceptions:

  • For information about products that can’t be returned, see Items that Can’t be Returned.
  • To determine if a product sold by US has a longer return timeline, locate the product type below. If the product type isn’t listed or doesn’t state another returns time frame, our standard 30-day return policy applies.
  • While most sellers offer a returns policy equivalent to Amazon’s, some seller returns policies may vary. If the seller’s listing is eligible , it will be subject to the same return policies as items fulfilled by EMM that are outlined on this page. For more information about returning to third-party sellers, see Returns to Third-Party Sellers.
  • If you have retuned an item to us by mistake or included something not intended for us in a return, see Mistaken Returns.
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